API Partner Conformance Program

Overview

To ensure stability, security, and a consistent trader experience across all Evaluation Service (ES) partners, NinjaTrader/Tradovate has established an API Conformance Program. This program certifies that partner integrations using the Tradovate API meet baseline requirements for functionality, reliability, security, and scale. Passing conformance testing is required before production access will be granted and will be revalidated on an ongoing basis when changes are introduced.

The Conformance Program is designed to:

• Protect the platform and all connected evaluation firms.
• Accelerate partner onboarding by providing self-test program defining clear expectations.
• Ensure resilient, secure, and compliant implementations of evaluation business workflows.
• Reduce vendor support load by identifying issues before going live.

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Scope of Testing

Your system must pass these API conformance tests in order to confirm that the functionality is used and supported properly. Conformance tests are self-guided. As noted above, you are only responsible for testing the parts of the system that pertain to your application. Once you have completed testing, please send logs and your test plan to the solutions engineering team.

Stage 1: Authentication

• Access Token Request
• Access Token Renewal
• Session Management

Stage 2: Websocket Management

• Login
• Heartbeats
• Event Handling & Idempotency
• Rate Limit Handling (P-Ticket)
• Syncrequest
• Log-off
• Reconnection

Stage 3: User Management

• User Creation
• Entitlement Management
• User Termination

Stage 4: Account Management

• Account Creation & Trading Permission
• Trading Permission Revocation
• Risk Category Management
• Account Reset

Testing Process

1. Self-Test Phase

• Partner run the provided conformance test plan in the Stage Environment
• Partner provides start and end time of each stage of tests.
• Partner runs tests applicable to the use case of the API.
• Partner provides logs generated client side to Tradovate, Tradovate will analyze server side logs for matching tests.

2. Go/No-Go

• Passing results result in production access.

3. Ongoing Compliance

• Vendors must re-run conformance when making major changes to their integration.
• Spot checks may be performed by NinjaTrader, especially for high-volume vendors.
• Annual re-certification ensures continued compliance.

Partner Requirements

• Maintain up-to-date integration with the latest Tradovate API specification.
• Provide designated technical contacts for escalation.
• Participate in re-certification within required timelines (30-60 days)
• Agree to remediation timelines if non-conformance is identified.
• Adhere to billing and account management best practices, including timely revocation of failed accounts.

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